Processing Time
All orders are processed within 5 business days. Because our products are handmade, processing times may vary slightly during busy periods.
Shipping
Orders are shipped using trusted shipping carriers. Once your order has shipped, you will receive a tracking number via email.
Shipping Delays
Delivery times are estimates and may vary depending on carrier delays, weather, or other circumstances outside our control.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Missing Packages
If your tracking information shows that a package was delivered but you did not receive it, please contact the shipping carrier first. If you still need assistance, you may contact us at: